|
Drive Through ATM Procedures |
|
Please note that Banks are installing new "Drive-through" teller machines. Customers will be able to withdraw cash without leaving their vehicles.
To enable customers to use this new facility the following procedures have been drawn up. MALE PROCEDURE
- Drive up to the cash machine.
- Put down your car window.
- Insert card into machine and enter PIN.
- Enter amount of cash required and withdraw.
- Retrieve card, cash and receipt.
- Put window up.
- Drive off.
FEMALE PROCEDURE
- Drive up to cash machine.
- Reverse back the required amount to align car window to machine.
- Set parking Brake, Put the window down.
- Find handbag, remove all contents onto passenger seat to locate card.
- Turn the radio down.
- Attempt to insert card into machine.
- Attempt to insert card into machine.
- Open car door to allow easier access to machine due to its excessive distance from the car.
- Insert card.
- Re-insert card the right side up.
- Dig through handbag to find diary with your PIN written on the inside back page.
- Enter PIN.
- Press cancel and re-enter correct PIN.
- Enter amount of cash required.
- Check make up in rear view mirror.
- Retrieve cash and receipt.
- Empty handbag again to locate wallet and place cash inside.
- Place receipt in back of checkbook.
- Re-check make-up again.
- Drive forwards 2 feet.
- Reverse back to cash machine.
- Retrieve card.
- Re-empty hand bag, locate card holder, and place card into the slot provided.
- Give appropriate one-fingered hand signal to irate male drivers queuing behind.
- Restart stalled engine and pull off.
- Drive for 2 to 3 miles.
- Release Parking Brake.
|